Guarantee, Care & Warranty

Basic Pads and Ultra ThinLine Pads do not require washing. If you choose to wash, we recommend baby wipes. You can hose off or machine wash (in a front loader, cold water, no dryer). White pads may be bleached.

Please keep ThinLine basic pads away from chemicals such as Show Sheen, oils or leather conditioner.

Our ThinLine Grazing Muzzles are easy to clean. 

• First, you can place the horse muzzle in a net washing bag and wash it on cold water with detergent and a teaspoon of bleach. 
• Second, more extended clean, stick it in a bucket with dish soap and a cap full of bleach.

Our ThinLine sheepskin pads are made with 100% medical grade merino wool, we use real sheepskin on a full leather hide, not fleece, no synthetics. Organic tanning is used. Please follow care instructions carefully to support durability and to ensure your product stays under warranty.

Regular maintenance:

Dry between rides. Place the pad sheepskin face up in a cool environment, in humid climates use a fan to blow over the pad. Once the pad is dry, lightly brush it with a pet brush to help to keep the wool fluffy and resilient for the next ride.

Washing:

Sheepskin saddle pads are best washed by hand in cold water using Eucalan. You may machine wash (although hand wash is preferred) in a front loader, no agitators against the pad, gentle wash cycle, cold. Remove excess water in the pad by squeezing the water out or placing in your washing machine on the spin cycle. Please do not use Melp!  

Fill washing machine (or bathtub for really large items) with water, then add Eucalan. Soak for 1 hour squeezing soap and water through item from time to time. If the item is really dirty you may need to repeat the process. Squeeze or use the spin cycle to remove excess water and lay over a rack or rail to dry, keep out of the sun and away from direct heat and dryers.

Drying:

Full Sheepskin Pads may take 2-3 days to dry. Sheepskin trim items should be good to go in a day. The ThinLine shim may slow drying time, we recommend placing absorbent products such as paper towels or shami’s such as sham wow inside the pocket. Do not brush, pull or overly stretch the sheepskin hide when wet.

You can use Scotch Guard the rolls to keep them clean and extend washing cycles.

Our Cotton Comfort Pads can be put in Machine wash in a front loader with cold water and a mild detergent using the gentle cycle. White pads can be bleached. Hang dry.

Our Western felt saddle pads have a high percentage of wool content, we do not recommend machine washing or using hot water to clean, or heat to dry as such methods can cause shrinkage.  To hand wash, use a soft cloth/sponge, a mild shampoo or detergent free soap (such as Woolite or EZ All), and tepid water. Work up a small lather on soiled area then rinse with clean water. Place your pad in a well-ventilated area for efficient air drying.

We also recommend brushing your pad with a curry brush. This will dislodge hair, dirt and sweat to prolong the usefulness of your pad.

Plastic or synthetic boots (schooling, sport, splint, Cobra and bell boots) can be hosed or sponged off with water, or with ThinLine cleaners. The Cobra (SMB) boots can be machine washed in a front loader using a mild detergent. Hang dry all boots.

For leather boots (jumper and skid boots), we recommend using mild cleaners as they are completely safe for the ThinLine foam material and do an excellent job of cleaning leather. To condition the leather, we recommend using a paste-like conditioner so you have more control of where it is applied and can avoid saturating the ThinLine foam. One of the best things about ThinLine boots is their easy care. They do not retain water so after a simple hosing, they are ready to go back on any horse.

We recommend the use mild cleaners for these products as they have been tested and are completely safe for the ThinLine foam lining and do an excellent job of cleaning the leather. For conditioning the leather, we recommend using a paste conditioner to control the application. Our girths are so easy to care for it requires just a simple wipe or hosing.

Below you will find the basic steps to help extend the life of metal rings, buckles and other hardware. These parts are strong and durable, but over time they may oxidize, become dull or discolor due to moisture, sweat, dirt, salt and intensive use. Please read these instructions carefully, and if you have any questions, let us know via our contact page.

Care Instructions for Metal Rings, Buckles and Hardware

Clean metal rings, buckles, clips, closures and other metal parts regularly with a soft, dry or slightly damp cloth. After use, remove dirt, dust, mud, sweat and residue from care products. Always dry the parts thoroughly before storing the product.

Preventing oxidation:

Oxidation can occur when metal comes into contact with oxygen, moisture, sweat, salt or certain cleaning and care products. This may appear as dull spots, discoloration, light deposits or small brown spots around rings, buckles or seams. Therefore, store products with metal parts in a dry, well-ventilated place and avoid prolonged exposure to rain, damp stables, sweat, manure, salt and aggressive chemicals.

Cleaning:

For regular maintenance, use a soft cloth and, if necessary, lukewarm water with a mild soap. Pay special attention to the areas around moving parts, seams and attachment points, as dirt and moisture can build up there more easily. Carefully rinse off any soap residue and dry the metal parts completely after cleaning.

Removing surface deposits or oxidation:

Light deposits or surface oxidation on rings and buckles can be carefully removed with fine glass wool, very fine steel wool or a soft scouring pad. Rub gently and always test first on a small, less visible area. Do not use coarse abrasives, hard brushes or aggressive products, as these may cause scratches or damage the protective layer of the metal.

Drying and storage:

Never leave rings, buckles or other metal parts wet. After cleaning, washing or use in wet conditions, always dry them completely with a soft cloth. Store the product in a dry place, away from direct moisture and away from chemicals, sprays, oils, leather conditioners and fertilizers.

Important:

Regularly check rings, buckles, clips and closures for wear, sharp edges, deep rust, cracks, deformation or loose attachments. Do not continue using the product if a metal part is damaged or could compromise safety. If in doubt, please contact us via our contact page.