We encourage you to use your ThinLine product before deciding to return it. It may still be returned slightly used.
Please send us an email first at this page, so we can help you out: https://www.thinlineglobal.eu/contact/

All ThinLine products come with a 30 day no hassle refund. Customer is responsible for return shipping fees.
Products returned must have a copy of the packing slip in package.
Original shipping charges are not refunded when a product is returned.
Refund applies for all products except Closeouts or discontinued products.

Iceland, Liechtenstein, Switzerland, Norway and UK,
Please note! Very Important!
On return, please return as “NON COMMERCIAL GOOD”. Choose DHL, DPD or UPS to avoid extra costs.
Otherwise the package needs to return to sender due to your VAT government regulation.

Products come with a one year warranty if cared for properly. See our Care Instructions for more details.

Return Products :

ThinLine Europe
HorseAthlete BV
Kazerneweg 1

Privacy:  Your information is safe with us.  ThinLine does not share customer information with any other parties.